Privacy Policy

Welcome to the Gaiat application

This Privacy Policy outlines the manner in which we handle and protect personal data, including but not limited to payment details and other information collected from you or from other sources, as well as the information you provide to us ("Information"), in relation to your access and use of the Platform, services, and applications offered by Gaiat B2E via www.gaiatb2e.com or the Gaiat B2E mobile application (collectively referred to as the "Services"). We understand the significance you place on your information, and we are committed to safeguarding and respecting your privacy. We kindly urge you to carefully review the following terms and practices regarding your information. By utilizing our Services, you consent to the handling of your information in accordance with this Privacy Policy. In this Privacy Policy, references to "we," "our," or "us" (or similar terms) pertain to Wasl Point of Sale, a division of Gaiat Commercial Facilities Solutions Company, while references to "the user" or "you" (or similar terms) refer to you as an individual or legal entity, as appropriate.

What information we may collect from you

The following is a list of the information that may be collected and processed from you: 1. Information provided through the completion of forms on our Platform, including registration forms, shared registrations (such as social media logins), subscription requests, material postings, and service inquiries. 2. Information provided to us, or collected from you, when reporting any issues encountered on our platform. 3. Correspondence history resulting from your communication with us. 4. General, aggregated, demographic, and non-personal information. 5. If you use or download our mobile application, we might gather details regarding your location, mobile device, and a unique identifier for your device. 6. Details pertaining to transactions conducted through our platform, as well as the execution of your orders. 7. Information about your computer, including your IP address, operating system, browser type, and general internet usage. This may involve the use of technologies such as cookies, tracking pixels, web beacons, or similar methods. 8. Correspondence history resulting from your communication with us. 9. Your email address, obtained from a third party with your consent to share your information with us. 10. Any additional information we deem necessary to enhance your experience on our Platform

How we will use your information

We may use the information we have about you in the following ways: 1. To provide you with information, products, or services that you request from us or that we believe may be of interest to you, only if you have given us consent to contact you for these purposes. 2.To offer you location-based services, such as personalized advertising, search results, and other tailored content. 3. To fulfill our obligations resulting from any contracts made between you and another entity using our platform, or between you and us. 4. To enhance and improve our services, providing you with a more personalized experience. 5. To ensure that the content on our platform is displayed in the most suitable way for you and the device you are using to access it. 6. To notify you about any changes made to our services. 7. For any other reasons we consider necessary to improve your experience on our platform. 8. To manage and administer our incentive programs, fulfill your incentive requests, and allow you to participate in sweepstakes, We will also notify you if you are selected as a winner.

Disclosure of Your Information to Third Parties

At our company, ensuring the privacy of our customers' information is of utmost importance. We only share your information as outlined below and with companies that adhere to practices that are at least as protective as those specified in this Privacy Policy: 1. Other businesses: In order to provide you with our services, we may partner with our affiliates and/or unaffiliated service providers. For example, we may collaborate with logistics companies for product deliveries, marketing companies for promotional purposes, and payment processors for online transactions. When necessary, we may involve other companies in your transactions, and they may store your information in a secure digital wallet to enhance the efficiency of our services. We understand the significance of these companies having access to relevant information in order to perform their functions. Rest assured that we will ensure they do not utilize your information for any other purposes. Additionally, we may receive information from these businesses, such as updated delivery and address details, which we may utilize to improve our records and facilitate future purchases. By utilizing our platform, you explicitly consent to the transfer, storage, use, and disclosure of your information among our affiliates and/or non-affiliated service providers, regardless of their location. Furthermore, these companies are contractually obligated to uphold the confidentiality of your information. 2.Marketing and promotional communications: We may utilize the information you provide to inform you about goods and services that may be of interest to you, enhancing your Platform experience through service messages, new features, improvements, special offers, and relevant events. Our communication channels may include but are not limited to emails, push notifications, web notifications, mail, phone, in-app messaging, and news feed cards. We may permit third parties to access your information. For instance, we may share information with advertisers to help them effectively reach their desired target audience and fulfill our obligations to these advertisers (e.g., displaying their advertisements to the intended audience). Furthermore, to participate in specific market research activities such as contests and promotions, you may be asked to provide additional information. For instance, in the event that you win a contest, we may request additional personal data to verify your eligibility and deliver a prize. This information may be collected by us or our participating sponsors or vendors for the sole purpose of the promotion. We recommend reviewing the privacy policies of these third parties to understand how they may utilize any information they collect. 3. Business transfers: If we were to undergo a significant acquisition or transfer substantially all of our assets, customer information would be among the assets transferred. 4. Platform and user protection: We may disclose account details and other information when we believe it is appropriate to comply with applicable laws, law enforcement investigations, and to safeguard the rights, property, or safety of our users or others. This may involve sharing information with other companies and organizations for various purposes, including fraud prevention and reducing credit risk. Please note that our Platform may occasionally include links to websites affiliated with our partner networks, advertisers, and affiliates. We would like to emphasize that these websites have their own privacy policies, and we do not assume any responsibility or liability for their policies. We advise reviewing these policies before submitting any personal or other information to these websites.

Storage and Processing of Your Information

The information collected from you may be transferred to and stored at a destination outside the Kingdom of Saudi Arabia. It may also be processed by our staff or suppliers who operate outside Saudi Arabia. These individuals may be involved in tasks such as order fulfillment, payment processing, and support services. We will retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Your information may be transferred, stored, processed, and utilized by our affiliated and non-affiliated service providers in various countries

Accessing and Modifying Your Information

You have the ability to access and update a wealth of information regarding your account and interactions with the Platform. This includes details such as recent orders, personally identifiable information, email settings, and more. If you wish to opt out of receiving future marketing communications from us, you can modify your customer communications preferences or utilize the unsubscribe link in our emails. To control notifications via the mobile app, please adjust the notification settings in the General section of your mobile device Upon logging into our platform, cookies will be placed in order to enhance your user experience and enable the full functionality of the platform. You can disable cookies by adjusting your browser settings. However, please be aware that disabling cookies may affect the functionality and accessibility of certain areas of our platform. Performance cookies, for example, gather information about your site usage to provide targeted and relevant choices that enhance your experience

Retention of Information and Policy Updates

We may retain copies of your information for compliance purposes. In the event our privacy policy changes, we will post the current version on the Platform. Any changes will take effect upon posting or on a date specified as the "Effective Date." While we may send periodic email reminders, it is your responsibility to regularly review the privacy policy by visiting the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the amended Privacy Policy

How to Contact Us?

If you have any concerns about your information on the Platform, please contact us at *********** with a comprehensive description, and we will attempt to resolve them.